Echoes - Our Customer Testimonials
We've had some lovely comments, photos and feedback from our customers over the years, here are just a few...
Dear Steve and family/team.
I am writing to share my complete heartfelt thanks to you and your family / team. From our very first contact right up to delivery and siting of our wonderful bench you have been nothing short of amazing people to deal with.
Our beautiful 19 year old son Thom died suddenly at home just one year ago on 8th April, the impact of this has been huge and we wanted something that would last our lifetime as a fitting tribute to our wonderful young man.
I could not begin to express my gratitude for everything you have done to give us a permanent place to sit and remember our amazing son Thom. You have exceeded our wants, needs and expectations on every level and a simple “Thank You” doesn’t really seem adequate. The quality of the bench, the fantastic workmanship and your attention to caring for us and our requests not just as customers but as people far more important to you has been humbling. Thoms bench is now in place on the village green with views of the valley behind, it sits where Thom and I spent so many happy hours together and people have already commented on what a beautiful bench it is and has caused much emotion amongst friends, family and now new acquaintances on the green.
From Sue and Myself – Thank You. (The Walkers – Maidstone – April 2019)
The bench has been installed in a very nice position in Blenheim park. I have only managed to see it from a distance as, would you believe people were sitting on it!!!!!, but other members of my family have been able to get a close up and we are very pleased with it. Thank you very much.
Best wishes” (Priscilla ~ Blenheim Palace, Woodstock, Oxon ~ Feb 2019)
I and the family are delighted with the new bench, Craig did a great job on the installation and all went well, even the vicar is pleased. We have had lots of lovely comments, as did Craig on the day of installation, I think many people stopped him during the process as they passed by. It is in a lovely sunny position and a very prominent place in the new part of the churchyard.
Thanks again for all your help in achieving the right bench to commemorate our lovely Mom & Dad.”
(Jo & family, ~ Church of St Mary and St Chad, Staffordshire – Feb 2019)
The bench is now in place and looks great. Thank you for a very professional and efficient service” (Iain from Hythe 2019)
“Just a quick message to say a Massive Thank you for the bench which you supplied to my specification …Spot on !!!
It has been sited near to St James Church and the War memorial, everyone near and far has gave lovely feedback on the quality, workmanship and thought that went into it, (I will forward photos ) , Many thanks Steve it is beautiful x” – Peggy Nov 2018
“I am so glad the bench is beautiful, and all of us know Mum and Dad would be very happy to know it is in a fondly remembered place where the family (as well as all your other visitors) will be able to visit, relax and enjoy the woods. Thank you so much for making this possible for us.” (Jane – Nov 2018)
“My wife and I have just taken a look at the bench again and we truly are grateful for such a wonderful piece of furniture.
All too often nowadays you pay for something that ultimately does not meet expectations and you go away feeling disappointed and frustrated. The bench has surpassed out expectations and this experience has restored our faith that there remains professionals out there who do actually deliver on their promises.
Suffice to say, we’re delighted to have found your company and will, without hesitation, recommend you to our friends and family.” – Peter (Seascale – Oct 2018)
“Just a short message to thank you so very much for the beautiful bench you made. It is perfect and I know my sisters and I were back and forth re the design but you were so patient and understanding. I cannot thank you enough. It has been blessed and has a perfect position near the chapel in a place our mother loved. All good wishes ” Bridget. (St Teresa‘s School, Dorking – Oct 2018)
“Thank you all at Classic Memorial Benches on behalf of my family we are delighted with the bench you have made and safely delivered in memory of my father, who was a man of perfection and I am sure he will be looking down on the bench with the biggest smile of approval on his face…. Thank you all so very much for your efficiency, we will endeavour to look after the bench. Many thanks” …. Dawn Hart (Oxon – Oct 2018)
The bench looks amazing and I am thrilled to bits with it. Thank you very much for a great job.” (Jane Aug 2018)
“I felt I had to write to you to tell you how pleased we are with the bench that was installed on Shalford Common in memorial of our parents (in laws).
The quality of the wood and the workmanship of the construction of the bench is excellent in particular the finish of the wood the jointing and the attention to detail. It was a pleasure to meet Craig who did a great job fixing the bench to the ground where we wanted it. He clearly takes great pride in his work which we felt was extra special as he told us that he also built the bench as well as installing it.
You delivered the bench when you said you would and we were kept well informed of the process and the arrangements for installation by Katie.
I would certainly recommend Classic Memorial Benches to anyone.” – Jim Pettitt July 2018
So, finally your English Oak Memorial Bench…. has been installed at the Sligachan Hotel, Isle of Skye……as you can see the views are fantastic…many thanks.
Would just like to thank you all for the wonderful job you have made of our bench. Myself and my two sons are over the moon with it. So glad we trusted you with our order and are so pleased with the end result, you have done a fantastic job. My husband was a very patriotic person and this bench is very fitting. We will be able to sit on it and remember all the good times. Once again thank you all very much. (Anne, Jack and Ben Jenkins. – April 2018)
“As promised photos of your beautiful bench, in my mother’s favourite part of the garden. Thanks a million” (Caroline, Limerick, Ireland)
The bench is quite magnificent !!
Many thanks indeed on behalf of the family.”
(Finlay April 2018)
“I would to say thank you so very much for the two benches. They are stunning and glorious. I never thought they would be anything like this and they have both surpassed any expectations I had. Craig was a joy and such a very warm and friendly person. And you can see how much he enjoys his work. What you all do is create art… Thank you for your skills and dedication and attention to detail.”
LUCIANA MASSARI (May 2018)
“I just wanted you to know that I was delighted when I saw the two benches. They were both such sturdy and yet beautiful pieces of furniture and the engraving really finished them off properly.
Thank you so much – they were definitely worth the wait and the way you both dealt with us throughout was just fantastic – really appreciated your calm and nothing too much trouble approach – made buying them a delight.
I will definitely recommend you for anything such high quality again.
Many thanks! (J.F April 2018)
Roger Garrett who was not only our postman, but also our neighbour and friend, and is very much missed. On what would have been Roger’s birthday, this bench hand-crafted from solid oak by Classic Memorial Benches was dedicated to his memory by his local community in a moving ceremony.
“The bench is truly beautiful. My dad admired craftsmanship and I know he would have loved it.” – Jill (March 2018)
At last everything is done and dusted and the bench in place.
It is and looks absolutely brilliant, and the comments have been 110% .
Thank you from us all for such dedicated and superb workmanship and being such lovely caring people to have met and dealt with at such a sad time.
We will highly recommend you whenever asked.
Best wishes for the future from us all
The Williams/Fretwell family (May 2017)
We cannot thank you and your team enough for the work that has clearly gone into creating Dad’s memorial bench. The response from all our family and friends was overwhelming when we presented the bench to Haydock Park racecourse which was Dad’s favourite race track. Everybody is extremely impressed with the superb craftsmanship.
I have attached a couple of pictures, one of the bench in situ and one with Mum and her four siblings.
I wouldn’t hesitate recommending you as your workmanship and customer service throughout has been exemplary.
Thank you from all the family.” – A.J. (May 2017)
“We are all thrilled with the result – see attached picture.
Many thanks – you might like to comment on our accompanying website http://gobletcellcarcinoid.org.uk/the-bench-up-the-hill/”
Bench arrived about 1/2 hour ago, it was like Christmas morning for me unwrapping it! I am so so pleased with it in fact I am having a coffee on it right now as I write this and thinking of our dear loved ones no longer by our side but living on through us always,thank you it is wonderful.
WHAT A GREAT JOB YOU HAVE DONE.
And thanks for the maintenance recommendations.
Elaine Hunt (October 2016)
Just to let you know how truly delighted I am with the beautiful bench. Was it Craig that delivered it? What a truly lovely gentleman.
I absolutely love the bench. There are no words to describe how happy and grateful I am that there are such wonderful carpenters around. The work you and the team did to make that bench is outstanding.
You did me and Nan very proud.
Thank you very, very much. Truly stunning.
Best wishes and kind regards,
Kerstin ( October 2016)
Dear Steve, Katie & the Classic team,
The beautiful bench is in & we are so over the moon with it!
As promised, see attached some photos we’ve taken & if you want to use a testimonial for the website or anything I’m happy for you to do so.
Harry’s bench is simply perfect. It is a beautiful memorial for our precious baby boy and provides a lovely place to rest for us and other families visiting loved ones. The process of ordering was seamless & communication was great. The quality of the bench is just fantastic and the designs were just what we wanted. Thank you so much for helping us create this stunning seat to take a moment to think of our boy when we visit his resting place. Penny & Jason
The design is carved 5mm deep into the wood and inlaid with colour resin.
A special thank you for the amazing bench you made me for my son
It is fabulous and you have made it exactly how I wanted it.
The photo are excellent quality and are so lifelike
I know my son would approve
Thank you so much for such good workmanship
Dear Steve and Colleagues,
We would like to thank you for all your patience and understanding in this difficult time and the wonderful craftsmanship into making Wayne’s memorial bench. We cannot express how delighted we are with it. We have placed the bench at Prinknash Abbey a place Wayne liked to visit with his grandmother when he was small.
Many thanks once again.
Gail Terry and Janette. (2016)
To Steve, Katie, Craig and everyone at Classic Memorial Benches.
You are all superstars! The oak bench is absolutely stunning and we shed emotional tears (but happy ones) today seeing it finally installed on the Village Green overlooking the pub. :o)
It’s the most perfect tribute to a wonderful, inspiring man – a mixture of strength, reliability, love and humour that reflects his personality so brilliantly. Thank you all for being patient with us sorting out the details, and for your kindness, help and brilliant customer service at every stage. I shall recommend you to everyone everywhere – such a joyful experience despite the sadness of the loss.
Classic Forrester Memorial Bench
“Dear Steve, I went to Petworth Park today as Martin had just got back and he showed me the bench. It is absolutely great and we are thrilled with it, thank you very much indeed. Martin (head Gardener at Petworth) said he would like to use your organisation if other benches are required. I hope something comes of it for you.” L.P. April 2015 (Bench for Petworth House)
“Further to our telephone conversation, I just wanted to put something in writing about how pleased I am with the bench that you did in memory of my husband Dominic.
I can’t tell you how pleased I am with it. It really is a testament to your brilliant workmanship. It is even better than I had hoped it would be – and my expectations were very high haha. Yourself, Katie and Craig have been so helpful in every way to me. Nothing was a problem and the order and delivery went through so smoothly – all thanks to your professionalism.
So thank you once again, I shall recommend you to everyone! And I look forward to sitting on the bench on many occasions in the future enjoying Dominic’s favourite “a cup of tea”.
Thank you so much again. Leigh – (ESSEX April 2015)
I am just writing to say a huge thank you from the bottom of my heart, as last weekend my family travelled up to Lancashire (from Leicestershire) to visit relatives and we stopped by to see for the first time, the bench placed beside the green in memory of my Grandparents, Joseph and Mary Healey. I wanted to compliment you on a beautiful piece of craftsmanship, it’s in a lovely spot and will surely last for many years to come. Felicity – (March 2015)
The beautiful bench which you carved In memory of Joe and Mary Healey is sitting very proudly at the side of the Bowling Green In Waddington, what a lovely job you have made of it.
My brother Aidan and his wife Sheila I believe negotiated the deal with you, they have done all the family proud, well you have making it.
Our Dad, Joe lived in Waddington and very much enjoyed his bowling and having the ‘crack’ with his friends over at the club, so it will be great for his friends to sit on ‘His and mums’ bench and perhaps have fond memories of the times spent there. Thank you very much – Veronica (March 2015)
The delivery timing was excellent (and what a nice fellow Craig is) and the bench is fantastic.
I’m sure my siblings will be very pleased with it, and I know it will attract many admirers when I get it on the bowling green and the season begins.
I’d like to thank you for accelerating the manufacturing and delivery time Steve, and for your kindness during our negotiations, you’ve been a pleasure to deal with and to ‘chat’ to
I wish you and your company, and all of your work colleagues all the very best for the future
Sincere best wishes
Aidan (Clitheroe) 2015
“Thank you so very much for making the memorial bench for Emma so special.
It is now in place in the churchyard and has been much admired.Tears and smiles.
It is a beautiful tribute for my lovely daughter. Also for all your help and advice and not least the care that you put into my request. I will attach photo of bench at a later date when the flowers I plan to plant have grown.” – Sue, (Blo’Norton 2015)
“The bench was dedicated at the Sunday Service at Inverbervie Church and got rave reviews by everyone concerned, Bob’s family were particularly impressed.” R.E.
“I am absolutely delighted with the bench, it is beautiful. Everyone that has seen it so far has been deeply moved and there have been quite a few tears.
I’m sooooo pleased we did business with you and your company and I can’t stress enough how helpful and easy you have made everything. We’ve got an amazing and unique memorial to remember our amazing and unique Sid and Peg and I absolutely cannot thank you enough xxx” – CG – 2014 (Co Gallway, Ireland)
“Today I went with some friends and the executor to view the bench in situ, and we saw it first from the top of a nearby hill. You will see from the attached photos how good it looks. We were all very impressed with the quality of the workmanship – so much better than we could have hoped for. Some of the members spoke to me afterwards in the clubhouse and said how beautiful it looked.” DH – Sept 2014
“I cannot tell you how pleased I was with the bench. I am thrilled with the engraving and carving, the guys at the Dingle could tell by looking at the fish carving that it was a Common Carp I was so thrilled (they all look the same to me lol). The quality and service has been excellent I will spend many an afternoon sitting on the bench overlooking the lake thinking of my late husband.” – Kathy – Oct 2014 (Cheshire)
“I have now seen the bench and am absolutely delighted with it. It is just what I wanted. The wood is lovely, and both the picture carving and the lettering have come out really well. The bench is very solid, heavy and well made, and I’m sure will last for a long, long time. Thank you all very much.” – AH – Oct 2014 (Devon)
“Steve and everyone at Classic
We would like to thank you all, for the help and advice given in our choice of Memorial seat for my father. The computer mock up photo was invaluable. My mother and I are very pleased indeed with the seat and all the choices we have made with wording, coat of arms, choice of wood.” – DG – Oct 2014 (Cumbria)
“I called in past the depot this morning and I just wanted to let you know how delighted I am. It’s fantastic and the quality is amazing.
I was initially concerned about the difference in the colour of the top-rail but once I have seen it .. I think it enhances the overall colour and looks perfect .
Thank you and your team so much for the great workmanship and service.
I will certainly recommend your Company to anyone who is looking for a quality bench.” KS – Sept 2014 (Moray)
“Thank you, it was everything we had hoped for.” – SB – Sept 2014
The memorial seat I ordered was delivered to Fairburn cricket field yesterday. I saw It last night and it far exceeded my expectations, even though I had seen a picture of it on the computer. I would just like to express my sincere thanks to you and your firm for outstanding workmanship and quickness. The staff from Network 4 have also been very efficient and friendly, so do please pass on my thanks to them. Seeing the seat has lessened the sadness at the first anniversary of the death of my father which was today.”
Many thanks again.
“On Saturday afternoon at about 4.30, I returned from a warm, sunny bike ride and sat on the seat for the first time. I was there for at least twenty minutes (wishing the shop was open for an ice cream), during which time one car and no people passed by! It was like going back in time – nothing to be heard except the buzz of the bees.” Colin – Sulgrave Village Shop.
Many thanks for making such a beautiful bench – everyone who’s seen it says so, including the staff at Salford. – Duncan – University of Salford.
“It is always a risk to buy from the Internet, but this is the best risk I have ever taken. Lots of people have commented on the bench and saying things such as “very smart”, and I will obviously have no hesitation in recommending the company in the future.”
Once again, thank you so so much for everything! – Colette
“The bench is now being very well used and getting rave reviews.” – M.R – Kent
“Many thanks Steve, you did a wonderful job on the bench.
You are a man true to his word !” – Tim.
“Please accept our heartfelt thanks for the beautiful bench. It really is a masterpiece and we are very grateful for your workmanship and for meeting our timetable.” Kindest regards – Catherine
“My family and I want to say a big thank you for the bench, it is beautiful and everything we were hoping for. Hopefully we will deliver it to Singleton Hospital (Swansea) next week, we can’t wait to see it in it’s place. My dad would have loved it.”
“A big thank-you for the lovely new Memorial Bench – We managed to just squeeze it into the back of our Pathfinder and take it out to France the May Bank Holiday. Sending you our best wishes and good health for the coming years.” – The Speakmans
Dear Steve, I’ve just been over to the golf club to see the bench I must say a huge Thank You it beautifully made and I’m over the moon with it. It wont be going outside until we get the base sorted out and make it safe and sound. Barry and Mark at the golf club said its the best bench they have on the course. – Pauline.
“I am just writing to let you know that the bench is in situ and looks absolutely beautiful! It’s the most comfortable wooden bench in the world – as many golfers have commented already!” – Sue (Huddersfield)
I spoke with your Dad Peter and told him how pleased I was with the seat: pleased is an unerstatement as I am thrilled with it, as are everyone who has seen it. – S.G
“Bench arrived safely. Looks wonderful. Thank you.” Peter Suddens
“Steve, Memorial bench arrived safely today. I was absolutely delighted with it. The craftsmanship and finish is superb, a real credit to your staff. Everyone who has seen it has commented on how beautiful it looks and I am sure it will be much appreciated by the visitors to Brigham cemetary where it is to be sited. Please pass on my sincere thanks to your craftsmen. many thanks” – S.C.
“Thank you both very much for your work on our remembrance garden both the bench and the plaques are really nice. We had our official opening yesterday and everyone was very complimentary. Thanks for a great job” – Andy – Dorset County Hospital. https://www.organdonation.nhs.uk/
“We just wanted to say how very thrilled we are with our new Classic III bench. It looks great at the end of the garden and the shapes in the back echo the arches in the top of our Water Tower perfectly. Thank you very much” – Nicola.
“Just a quick note to say thank you again for making such a beautiful bench , I’ve attached a photo of it in the cemetery. We have a nice spot in the cemetery for my wonderful wife and the bench is just perfect there.” – Adam.
“Steve I would just like to thank you for your outstanding service, The Bench looks fantastic and is in place at Enfield Cricket Club, I will be recommending your company to many friends and family thank you again, kind regards” C.B. (Middlesex)
“The bench you made for my sisters and I in memory of our parents has just
been installed and looks absolutely lovely. The craftmaship is superb.” – Helen.
I would just like to thank you and all the team for producing such a beautiful piece of furniture! The quality and finish are supurb. Also the gift of a planter containing an oak sapling was a nice touch and much appreciated.The bench and saplingÂ are positioned in the lovely garden at Florence Grogan House, where my late father lived, and everyone there thinks that the bench is fantastic and a lovely memorial to Ron. – R.C, (Chester)
“I am just writing to say thank you for the excellent service I received from you. Nobody could have provided a more efficient service and the bench is absolutely beautiful. Lots of people commented on how nice it was when we had the opening of a water feature (as a memorial to my husband at the Power station where he worked),the bench has been placed near to it.Thanks once again” L.C. (Lincs).
Tony Edge from stoke.
“I am delighted with the quality of your workmanship, I have placed it in the church yard where it looks splendid. A very fitting memorial to my dear wife.” – W.P. (Hants)
Delivered to Alnwick Castle. I am extremely pleased with the bench and will pass on you name to anyone who is interested.” P.W. (Tyne & Wear)
Just to say bench arrived safely and we are really delighted with it. Though you might like to see a picture of it in situ. We will definitely recommend the quality and efficiency of your company. Ruth
“The bench arrived in good condition within half an hour of the estimated time of arrival.The appearance and quality of the bench has already been much admired both by my family and villagers. It is a fitting memorial to a much loved woman.Thank you for your kind assistance and efficiency, it is much appreciated when dealing with the aftermath of tragic circumstances.” – S.C. (Wilts)
“I would like to take this opportunity to thank you for the courtesy and consideration you have shown while dealing with this matter. Many thanks.” C.A. (Kent)
“I thought I’d drop you a quick email to say a HUGE thank you for the lovely bench. It is just what I was looking for & I will not hesitate to recommend your products to friends, family and colleagues (indeed, one day I’d like to buy a similar version for my own garden). The bench now sits proud, part way up a hill frequented by walkers, dog-lovers and others who just like to stroll in the countryside.” Carrie. (Hampshire)
“The bench has now been bolted down and looks great in situ so thank you again for the lovely job you did and rest assured we will be recommending your work to anyone who’ll listen and even those who won’t” S.B. (Lancashire)
“A quick note to say that my family members have just had a chance to view the seat you delivered and they, and the home where it is sited, are extremely pleased with the seat, its design and quality. I am currently in Asia on business but want you to know how pleased everyone is with your craftsmanship. – Thank you.” S. L. (dorset)
As promised, I am sending some photos of Marys bench, it is now over at the Golf Course and looks absolutely lovely. Have attached a few photos together with the view that the bench has over towards the sea with Cardiff in the background. A lovely spot. Last Monday, all Marys friends and mums and dads came over to look at the bench and we had a picnic and a stargazing evening. We had sparklers, lanterns which all went into the sky, a lovely memory for all Marys friends. A big thankyou to all of you, Marys bench is fantastic. – Sue and Andy Collard xx
Ann Boran, The Old Rectory on the lake, Gwynedd.
“The bench has just arrived in perfect condition. It looks better than expected in the “mock up”. Many thanks for everything – the patience, help, good service and excellent choice of quality benches. Will strongly recommend Classic Garden Furniture to whoever needs a quality bench in the future!” Terry – (Kingston Village)
Just to let you know the bench arrived as promised – the delivery crew were very efficient and they were helpful too. I think they provided an excellent service! We are all delighted with the bench, I liked the way it has been carved and although you sent us a mock up, the finished product is wonderful! It far exceeded our expectations – the quality is exceptional and it is beautifully finished to a high standards. Clearly, it should last us a very long time! I just hope we get our garden up to scratch to do it justice and show it off to its best advantage.” Hannah – August 2012 – (Cardiff)
“Just to let you know that your bench has won unanimous approval – it looks really smart. You may like to see it in action so I have attached a pic to this for your delectation! You’ll notice that the weather was none too clever!” – Dr John Perkins (Cumbria)
Just a note to say Thank you very much for your help and super customer service during the purchase of Dads memorial bench we are delighted with the finished result and its such a tribute to a special Dad so personal with the Morgan car engraving in the centre panel, we have already had lots of brilliant comments about it and been able to sit in the garden enjoying the sunshine just as he used to do on it ,Thank you again
Love Bev Hayman x x”
I absolutley love the bench, thank you so much to everyone involved, Its perfect.
When we have the bench placed shall send you a photo.. Thank you katie so much you have been such a big help.
“The arrival time was brilliant, just before people were arriving for the Good Friday service, and that included the person who is paying for this in memory of his wife. He was really pleased with the bench, and there have been many other very favourable comments. It will look absolutely brilliant when in situ. In fact it looks brilliant now, as it waits in our church hall, which is great as so many people are getting to see it properly.
Thank you so much, and without a doubt, everyone has been very impressed.”
Miriam – Holy Trinity Church Hotwells, Bristol – 2013
I did leave a phone message on Monday to say how delighted I am with the superb sunshine bench you’ve created. but I thought I’d put my thanks in writing too!
The craftsmanship is really superb and the oak is simply beautiful. I love the quality and attention to detail and the engraving wonderfully precise and spot on. The men who delivered it were very helpful and most impressed with how solid and impressive it is.
Andrew – London.